Cut Through Complex IT Infrastructures & Services
IT Services Providers are moving fast. The number and complexity of IT assets are growing by the minute. So are the myriads of interdependencies, operational specifications, security and compliance requirements. As a result ITIL processes become complex, cumbersome and costly. All the while customers demand undisrupted availability, automated IT Services configuration and reliable data protection.
eccenca Corporate Memory supports you drive IT Service Management Automation. It establishes a single view on IT asset information that is generally spread over multiple siloed system. By centrally visualizing your IT asset infrastructure, their respective properties and interdependencies in a knowledge graph you can automate decisions and ITIL processes. This ensures secure and high-quality IT Service Management automation on-demand.